This Privacy Policy explains how BODH Intelligence Pvt. Ltd. (“BODH”, “we”, “us”) collects, uses, shares, and protects your information when you use our website, mobile app, and related services (the “Service”). By using the Service, you agree to this policy.
1) Information we collect
- Account info: name, email, phone number (if you sign in or verify phone).
- Profile & preferences: language (EN/HI), saved items, favorites, itinerary selections, subscription status.
- Device & usage data: device identifiers, app/website interactions, crash logs, diagnostic data.
- Location data (optional): if you allow, we may use precise or approximate location for nearby temples, parikrama guidance, and route context.
- Payments: we receive limited payment metadata (e.g., transaction IDs, plan purchased). We do not store full card details; payment processing is handled by payment partners/app stores.
- User content: content you submit (feedback, support messages, reviews, media uploads if any).
2) How we use your information
- To provide and improve the Service (temple discovery, parikrama, AI itinerary features).
- To personalize your experience (language, saved content, recommendations, subscription gating).
- To process purchases and manage subscriptions (access control, receipts, fraud prevention).
- To maintain security, prevent misuse, and debug issues (logs, diagnostics).
- To communicate with you (support replies, critical service updates).
3) Location and permissions
- Location access is optional. If you deny location permission, you can still browse, but “nearby” features may be limited.
- We may use location while the app is open to show nearby places and parikrama context, depending on your device settings.
- You can disable location anytime from your device settings.
4) Sharing of information
- We do not sell your personal information.
- We may share data with service providers who help us run the Service (hosting, analytics, crash reporting, email, payment verification).
- We may share information if required by law, to protect rights/safety, or to investigate fraud or abuse.
- If you use Google Play / Apple purchases, those platforms handle billing and may provide us receipt/verification signals.
5) Data storage & security
- We use reasonable technical and organizational safeguards to protect your data (access control, encryption in transit, secure infrastructure).
- No method of transmission or storage is 100% secure; we continuously improve security practices.
6) Data retention
- We keep your information only as long as needed to provide the Service, comply with legal obligations, and resolve disputes.
- Some logs/diagnostics may be retained for a limited period for security and reliability.
7) Your choices & rights
- Access/correction: you can update certain details in-app (where available) or by contacting support.
- Permissions: you can change permissions (location, notifications) from device settings.
- Marketing: if we send promotional communications, you can opt out (where applicable).
8) Delete account
- You can request account deletion from our “Delete Account” page.
- After deletion, we delete or anonymize your account data where feasible, except where we must retain certain records for legal, security, or billing compliance.
- If you purchased via app stores, transaction records may remain with the store and may be retained as required.
9) Children’s privacy
- The Service is not intended for children under 13 (or the age required by your country) without parental consent.
- If you believe a child provided personal data, contact us and we will take appropriate action.
10) International users
- If you access the Service from outside India, your information may be processed in India or other locations where our providers operate, subject to this policy.
11) Changes to this policy
- We may update this policy from time to time. We will post the updated policy with a new “Last updated” date.
12) Contact
- Support Email: support@bodhintelligence.com (replace with your actual email)
- Company: BODH Intelligence Pvt. Ltd.
© 2025 BODH Intelligence Pvt. Ltd.